We Do It For You
Managed back-office operations and hands-on administrative support.
About The Capri Collective
Expertise Within Reach.
The Capri Collective brings together experienced healthcare executives, clinical leaders, operators, revenue cycle specialists, and administrative professionals to solve the challenges behind running a healthcare business. We don’t just advise. We build, manage, implement, and teach.
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The story behind Capri
Perspective Changes the Path.
Inspired by the island of Capri and its places reached only by sea, our firm reflects a simple belief: experienced executive-level expertise should open doors, not create barriers.
ABA is our flagship specialty. We also serve behavioral healthcare and other healthcare organizations, shaping each engagement around confirmed expertise, organizational needs and agreed scope.
Operator-led expertise
We’ve been in your seat.
We’ve built operational departments, led cross-functional teams, supported growth, implemented technology, and navigated the complexities of reimbursement, staffing, and day-to-day healthcare operations.
We understand the difference between a recommendation that sounds good in a presentation and a process that works when Monday morning arrives.
We’ve Built the Infrastructure
Centralized administrative models, departments and the SOPs that keep them consistent.
We’ve Led the Teams
Administrative, operational and executive teams through expansion and change.
We’ve Navigated the Complexity
Payers, audits, staffing shortages and system transitions—from the inside.
Why a collective
The right expertise. At the right time. Around the right problem.
Healthcare operations don’t exist in silos. A billing problem may begin with intake. A scheduling challenge may be rooted in staffing. A credentialing delay can affect revenue, hiring, and access to care.
We bring together complementary expertise to address problems as interconnected parts of a business—not isolated tasks.
- Intake
- Authorizations
- Scheduling
- Billing
- Staffing
- Credentialing
How we work
We don’t just tell you what to do. We help you do it.
We Do It With You
Implementation, consulting, process improvement, and collaborative problem-solving.
We Teach You How
SOPs, staff training, coaching, and knowledge transfer.
No gatekeeping. No black boxes.
Our leadership
Experience at the Helm.
The Capri Collective combines executive-level perspective with specialized operational expertise. Our work is guided by leaders who understand the complexities of building, scaling, and sustaining healthcare organizations.
Alexandrya Rodriguez
Founder & Principal
Alexandrya Rodriguez is a healthcare operations executive whose leadership experience spans ABA division presidency, chief administrative leadership, multi-site operations, and organizational transformation.
Throughout her career, she has helped healthcare organizations strengthen operational infrastructure, improve revenue cycle performance, streamline administrative functions, and navigate periods of growth and change.
Her experience encompasses revenue cycle management, payer operations, intake and authorizations, workforce infrastructure, practice-management technology, and executive operational strategy.
She founded The Capri Collective to bring executive-level leadership and specialized operational support to organizations seeking greater clarity, efficiency, and sustainable growth.
Read Alexandrya’s full story +
Alexandrya Rodriguez's career in behavioral healthcare began at just 17 years old. In 2026, she marks twenty years in the field—a career defined by executive leadership, operational innovation, and an enduring commitment to the people and communities healthcare organizations exist to serve.
Having served as both Chief Administrative Officer and Division President, Alexandrya brings extensive experience leading organizations through multi-state expansion, organizational restructuring, regulatory complexity, and periods of significant transformation. Her expertise spans the full spectrum of healthcare business operations, including revenue cycle management, payer relations, workforce strategy, human resources, credentialing, intake, authorizations, compliance, enterprise technology, and organizational performance.
Among her most significant contributions is her work designing, building, and implementing some of the early centralized operational models known as Operations Nerve Centers. These models reimagined traditionally fragmented administrative functions as coordinated, scalable systems—helping behavioral healthcare organizations strengthen operational infrastructure and support growth across locations and markets. Similar centralized approaches have since become increasingly common among major behavioral healthcare organizations.
Yet for Alexandrya, operational excellence has never been solely about efficiency, performance metrics, or growth.
Having spent her entire professional life in behavioral healthcare, she understands that behind every organization is a purpose—and behind every operational decision are people. The families waiting for services. The clinicians working to deliver them. The leaders carrying the responsibility of keeping it all moving.
At The Capri Collective, we don't simply support the organizations we work with. We see the people behind them, understand the purpose that drives them, and share in that purpose.
This perspective shapes the firm's approach to every engagement. Operational challenges rarely exist in isolation, and meaningful solutions require more than addressing symptoms. They require understanding the organization as a whole, bringing the right expertise to the work, and building systems that serve both the business and the people who depend on it.
Alexandrya founded The Capri Collective on the belief that sophisticated executive guidance and specialized operational expertise should be accessible to organizations doing meaningful work.
Because when healthcare organizations operate better, they're better positioned to serve the people who need them.
The people behind the work
Specialized Expertise. One Collective.
Meaningful operational improvement takes more than one perspective. The Capri Collective brings together specialized expertise across revenue cycle management, credentialing, authorizations, intake, workforce operations, technology implementation, and executive advisory services.
We assemble the right capabilities around each engagement, connecting strategy with the people and processes needed to execute it.
Executive & C-Suite Leadership
Strategy, organizational development, operational performance, growth, and multi-site leadership.
Healthcare Operations
Intake, scheduling, authorizations, workflows, administrative infrastructure, and process improvement.
Clinical Leadership
Clinical-operational alignment, interdisciplinary collaboration, and service delivery workflows.
Revenue Cycle & Payer Operations
Billing, collections, denials, credentialing, payer enrollment, and contracting support.
People & Workforce Operations
HR administration, recruiting operations, onboarding, workforce planning, and team development.
Technology & Implementation
Practice management systems, EHR workflows, reporting, automation, SOPs, and staff training.
Specialists may include Capri team members and engaged subject-matter professionals, matched to each engagement.
Start a conversation
Let’s Find a Clearer Way Forward.
Whether you’re building a practice, navigating operational complexity, or preparing for your next stage of growth, our team is ready to explore what’s possible.