01
HVAC & Climate Control
Heating, cooling, ventilation, servicing and repair coordination.
All Hands
Every Location. Every Work Order. Everything Accounted For.
From a single therapy center to a growing portfolio of locations, All Hands brings your facilities, vendors, maintenance requests, budgets, and operational priorities into one coordinated system.
Managed Healthcare Facility Operations
See How It Works →The operational disruption
A broken AC shouldn't become your clinical director's problem.
Air conditioning fails during therapy sessions.
A restroom is out of service.
A repair vendor does not show up.
A leak is discovered before opening.
Inspection-related maintenance is overdue.
The same repair keeps happening.
Nobody knows whether an invoice was approved.
Leadership is managing contractors instead of the organization.
Small facility problems can interrupt care, change schedules and consume leadership time. A clear owner for the coordination keeps those details from taking over your day.
What "Fully Managed" Actually Means
Facility maintenance you don't have to manage.
01
Vendor Selection & Management
- Source and screen qualified, insured service providers
- Match the appropriate specialist to each job
- Track vendor performance and address recurring issues
02
Dispatch & Coordination
- Schedule and confirm vendor appointments
- Coordinate access, logistics, and follow-up
- Track delays and rescheduling
- Manage requests across multiple facilities
03
Quality Oversight
- Collect completion documentation and photographs
- Confirm reported completion with the client
- Follow up on incomplete or disputed work
- Organize maintenance and inspection-related records
04
Invoicing & Administration
- Review estimates and invoices
- Coordinate client approvals
- Track repair spending by location
- Organize warranties, vendor records, and maintenance documentation
05
Urgent Requests & Escalation
- Triage urgent facility requests
- Coordinate available qualified providers
- Keep authorized leadership informed
- Track progress and resolution
- Offer after-hours arrangements only where separately contracted and staffed
One call to All Hands. We coordinate the rest.
Not another software platform. Not a list of contractors. A team that handles it.
All Hands is our managed facility operations service—not simply a maintenance vendor, dispatch company or software subscription. We coordinate the people, vendors, workflows, documentation and financial oversight that keep your locations running.
One point of contact. Less on your plate.
| Responsibility | Doing It Yourself | Maintenance Software | All Hands |
|---|---|---|---|
| Finding vendors | Your team coordinates | Tools support your team | Capri coordinates |
| Scheduling repairs | Your team coordinates | Tools support your team | Capri coordinates |
| Managing communication | Your team coordinates | Tools support your team | Capri coordinates |
| Following up | Your team coordinates | Tools support your team | Capri coordinates |
| Tracking costs | Your team coordinates | Tools support your team | Capri coordinates |
| Reviewing quotes | Your team coordinates | Tools support your team | Capri coordinates |
| Monitoring recurring issues | Your team coordinates | Tools support your team | Capri coordinates |
| Multi-location oversight | Your team coordinates | Tools support your team | Capri coordinates |
| Coordinating disruptions | Your team coordinates | Tools support your team | Capri coordinates |
Facility operations
The services we coordinate.
02
Plumbing
Leaks, clogs, restrooms, water outages and repair coordination.
03
Electrical & Lighting
Lighting, electrical issues and licensed electrician coordination.
04
General Repairs
Doors, locks, walls, flooring, fixtures and facility repairs.
05
Preventive Maintenance
Recurring servicing, calendars, reminders and equipment tracking.
06
Emergency Facility Coordination
Urgent triage, vendor outreach, communication and escalation during agreed service hours.
07
Inspections & Facility Readiness
Scheduling, documentation, maintenance corrective actions and readiness checklists.
08
Vendor & Expense Management
Quotes, communication, approvals, invoice review and spending visibility.
09
Playgrounds & Outdoor Spaces
Playground repairs, fencing, grounds and outdoor maintenance.
10
Accessibility & Facility Modifications
Coordination of qualified professionals for accessibility-related repairs and improvements.
Third-party professionals perform physical work; we coordinate requests, approvals and follow-through.
No more wondering who called the plumber.
01
Submit a Request
Tell us what's wrong, where it's happening, and how urgent it is.
02
We Coordinate
We clarify the issue, coordinate vendors, manage scheduling and approvals, and follow up.
03
We Close the Loop
We track progress, organize documentation and confirm completion with the client.
Different facilities. Familiar challenges.
ABA & Behavioral Health
ABA centers, autism treatment centers and multidisciplinary programs need reliable therapy rooms, comfortable temperatures and coordinated maintenance around sessions.
Explore relevant support →Outpatient Therapy
OT, PT, speech and rehabilitation clinics depend on accessible spaces, working equipment and clear evaluation-to-treatment handoffs.
Explore relevant support →Medical & Specialty Clinics
Pediatric, primary care and specialty clinics need dependable room readiness, vendor access and repairs coordinated around patient schedules.
Explore relevant support →Childcare & Early Learning
Daycares, preschools and early intervention programs need classroom readiness, playground maintenance, working restrooms and minimal disruption to children and educators.
Explore relevant support →Special Education & Specialized Schools
Therapeutic and specialized learning environments need dependable HVAC, accessible spaces, grounds maintenance and careful coordination of facility safety items.
Explore relevant support →Ongoing operational control
The details that keep every location running.
Centralized Work Order Management
- Request categories, location, priority and responsible owner
- Descriptions, photos and supporting files in authorized business systems
- Assignment, progress, completion and client-confirmed closure
- Timestamps, resolution history and overdue requests
Vendor Coordination & Performance
- Preferred vendor records, specialties and service areas
- Insurance and credential expiration tracking
- Dispatch history, response times and completion records
- Performance reviews, service-level follow-up and vendor documents
Preventive Maintenance
- Recurring schedules and equipment inventories
- HVAC, plumbing, electrical and facility safety maintenance
- Inspection calendars and upcoming or overdue service
- Completion records and equipment service history
Multi-Location Portfolio Oversight
- Location directories and location-level operating views
- Open requests, spending and vendor activity by location
- Recurring issues and portfolio comparisons
- Regional and organization-level summaries
Financial Visibility & Controls
- Estimates, approval thresholds and invoice tracking
- Budgets versus actual spending by category and location
- Monthly and annual trends
- Capital and operating expense records and consolidated reporting
Compliance & Documentation
- Inspection records, safety documents and compliance calendars
- Vendor insurance and applicable permit/license reminders
- Organized document repositories
- Corrective actions and traceable operational histories
Executive Reporting
- Open/completed work and overdue requests
- Response and resolution times
- Maintenance completion and vendor service-level performance
- Budget variances, recurring problems and portfolio summaries
The Capri Command Center
Experienced operators. A connected view of the work.
Capri coordinates the people, vendors, decisions and follow-through. The Capri Command Center is the planned centralized oversight environment supporting that work across organizations and locations.
Planned Command Center capabilities — not a live client portal. The previews below use fictional sample data; technology availability is confirmed in your proposal.
- Organizations & locations
- Role-based access
- Assets & vendors
- Work orders & projects
- Tasks & milestones
- Budgets & expenses
- Documents & approvals
- Notifications & activity history
- Reports & executive summaries
Project visibility
Visibility Changes Everything.
Illustrative dashboard — sample data
Capri Command Center / All Hands
Planned oversight environment. Fictional records, not actual client results or a live operational system.
Active Work Orders
12
Locations Managed
3
Preventive Maintenance Compliance
78%
Average Resolution Time
3.4 days
Open Approvals
3
Monthly Facility Spend
$5,400
Vendor Performance
87% on time
Outstanding Operational Risks
2
| Location / vendor | Issue | Owner | Priority / status | Next action | Due |
|---|---|---|---|---|---|
| North centerAirflow Services | Facilities lead | High · Scheduled | Confirm site access | Oct 28 | |
| East clinicClearwater Plumbing | Client approver | High · Approval pending | Review repair estimate | Oct 27 | |
| West centerAccess Repairs | Coordinator | Routine · Vendor follow-up | Confirm return visit | Oct 29 | |
| North centerBright Electric | Location manager | Routine · Completed | Archive client confirmation | Oct 26 |
Opened / completed work orders
August · 24 opened / 22 completed
September · 30 opened / 26 completed
October · 32 opened / 28 completed
Maintenance spending / October 2026
HVAC · $2,400
Plumbing · $1,600
Repairs · $1,400
Sample portfolio budget: $6,000 · October actual: $5,400. Two overdue preventive services have assigned owners and follow-up dates.
Operational impact
What are facility problems really costing your team?
Enter monthly totals across all your facilities. Keep maintenance spending, leadership time and disruption exposure separate; exclude overlapping costs from your disruption estimate.
Annual facility-related estimate
$0
Maintenance spending$0
Leadership coordination cost$0
Estimated disruption exposure$0
Based only on your inputs. Spending, staff-time cost and estimated exposure are not all avoidable costs or guaranteed savings. Inputs stay in your browser.
Let's Review Your NumbersEngagement options
Tailored to your organization.
01
Essential
Routine facility coordination and maintenance tracking.
02
Fully Managed
Expanded vendor coordination, preventive maintenance oversight, incident coordination and reporting.
03
Enterprise
Customized multi-site facility management and portfolio reporting.
Custom proposals reflect scope, geography, complexity, location count, duration and support needs. All Hands is a managed coordination service supported by technology. Qualified third-party professionals perform physical and regulated work. Urgent coordination is provided during agreed service hours.
Request a Custom ProposalAll Hands
Let’s Get Your Facilities Under Control
Tell us about your locations, current challenges, and what your team needs taken off its plate.