ABA
Connect referrals, authorizations, staff availability, supervision handoffs, and service capacity across your ABA operation.
Explore ABA →The Helm
Practice Operations & Consulting
Better Operations Don't Happen by Accident.
Whether you're navigating growing pains, operational bottlenecks, or the everyday demands of running a practice, we help you build stronger systems, make better decisions, and keep your organization moving forward.
Operational consulting, hands-on implementation, and experienced leadership for ABA, behavioral healthcare, and growing healthcare organizations.
Specialty pathways
Built Around Your Practice.
Mental Health
Strengthen referral follow-through, clinician schedules, payer handoffs, documentation workflows, and visibility across in-person and telehealth services.
Explore Mental Health →Therapy Providers
OT · PT · Speech
Align evaluations, treatment scheduling, multidisciplinary coordination, authorization renewals, and clinician capacity for OT, PT, and speech-language services.
Explore Therapy Specialties →You Know Something Needs to Change. You May Not Need Another Full-Time Hire to Change It.
Maybe your intake team is overwhelmed. Maybe your authorization process is inconsistent. Maybe you've grown to several locations, but every department still operates differently.
Or maybe you know exactly what needs fixing—you just don't have the time or internal resources to do it.
That's where we come in.
We work with leadership teams to untangle operational challenges, put better systems in place, and help make sure the improvements actually stick.
Ways to work with Capri
Consulting, implementation or ongoing operations.
Advisory & Consulting
For organizations that need experienced guidance, a second opinion, or help working through a specific operational challenge.
- Operational troubleshooting
- Staffing and organizational structure
- Capacity and productivity planning
- Executive decision support
- Workflow and process recommendations
- Expansion and growth planning
Projects & Implementation
For organizations that know something needs to change and want an experienced team to help execute it.
- Operational assessments
- Workflow redesign
- SOP development
- EHR configuration and optimization
- Department restructuring
- Reporting and KPI development
- Intake and authorization process improvements
- Implementation and staff training
Ongoing Operations Partnerships
For organizations that need more than a one-time recommendation or project.
- Ongoing operational oversight
- Department performance management
- Centralized intake and authorization operations
- Credentialing coordination
- Workforce and recruiting infrastructure
- Revenue cycle coordination
- Leadership reporting and accountability
Areas of expertise
Where we help.
Operational Assessments & Transformation
A clear read on where workflows, roles and handoffs break down—then a prioritized plan and support to change them.
Course Correction — Operational Turnaround & Restructuring →Intake, Authorizations & Capacity
Inquiry-to-start workflows, authorization tracking and scheduling capacity that keep families moving and staff utilized.
Intake & scheduling →Revenue Cycle & Payer Operations
Billing, denials, credentialing and payer processes connected to the front-end operations that drive them.
Anchored Revenue — Revenue Cycle Management →HR, Recruiting & Workforce Infrastructure
Hiring pipelines, onboarding, role clarity and workforce systems built for clinical and administrative teams.
Workforce operations →Practice Management Technology & Reporting
EHR configuration, workflow alignment and reporting that gives leaders reliable visibility.
Technology & EHR →Organizational Growth & Executive Leadership
Expansion readiness, structure and experienced leadership capacity when the organization outgrows its current model.
Captain to Captain — Fractional Executive Leadership →The Capri difference
We Don't Hand You a Roadmap and Disappear.
A recommendation is only valuable if someone can put it into practice. Our team brings experience from inside the operations of ABA and healthcare organizations—not just from the outside looking in.
We understand how payer requirements affect intake, how staffing affects scheduling, how scheduling affects revenue, and how disconnected systems can make even strong teams struggle.
We can help you find the problem, build the solution, and support the people responsible for keeping it running.
- Executive-level operational experience
- Hands-on implementation capability
- Cross-functional healthcare expertise
Let’s find the right fit
Solutions Built Around Your Business
No two organizations operate quite the same way, and we don’t believe their support should either. Whether you need help with one part of your operations or a team to take on the heavy lifting, we’ll work with you to find the right fit.
Let’s TalkNationwide coverage
Expertise That Extends Beyond State Lines.
Capri engagements are conducted remotely and through team-based collaboration, with occasional on-site visits when a project calls for them.
Your questions
A Little More Clarity.
Do we have to commit to ongoing services?
No. We offer individual consultations, defined projects, and ongoing partnerships.
Will Capri actually implement the recommendations?
Yes. Implementation and ongoing execution can be included in the agreed scope.
Can you work alongside our existing team?
Yes. We can supplement internal leadership and administrative teams without requiring you to replace them.
Do you only work with ABA organizations?
No. ABA and behavioral healthcare are our core specialties, with additional healthcare engagements based on our team's expertise.
Start a conversation
Tell Us What's Not Working. We'll Help You Find a Way Forward.
Whether it's one workflow or an entire operation, the first step is understanding what you need.