All Hands
Every Location. Every Work Order. Everything Accounted For.
Facility repairs, maintenance, vendors, and the operational details nobody has time to chase.
Explore All HandsHealthcare Operations Partners
Stop piecing together answers. Start building a better operation.
From launching new clinics and managing facilities to revenue cycle, workforce operations, and executive leadership, we handle the work behind the work—so you can focus on the people you serve.
Built by operators. For operators.
Inspired By The Island of Capri
Some Destinations Require the Right Guide.
Just off the coast of the island of Capri lies the Blue Grotto, accessible only by boat. Much like navigating healthcare operations, reaching the right destination takes experience, insight, and knowing when to act.
At The Capri Collective, we help you find the right path forward.
You Don't Have to Navigate It Alone.
Let's Chart Your Course →Not sure where to begin?
What Brings You Here?
Whether you're launching a practice, solving an operational challenge, or looking for ongoing support, we'll help you find the right place to start.
I'm Starting a Practice
From planning and payer enrollment to staffing, systems, and operational readiness.
ABA, psychology, behavioral healthcare and other practices
I Need Credentialing or Contracting
Provider enrollment, payer contracting, recredentialing, and network participation.
I Need Help Getting or Keeping Clients
Healthcare marketing strategy, digital presence, referral development, intake conversion, patient access and retention workflows.
I Need Help With My Practice Management System or EHR
System setup, optimization, workflows, reporting, automation, and implementation projects.
Specialized support for ABA practice-management technology; other EHRs by scope
I Need Help Navigating an Audit
Operational risk reviews, documentation workflows, payer audit preparation, and corrective action support.
Including TRICARE operational audit support for ABA
I Need Billing or Authorization Support
Revenue cycle management, claims, denials, authorizations, utilization, and reimbursement workflows.
I Need Help With Scheduling & Operations
Staff availability, cancellations, authorization limits, utilization, and disconnected workflows shouldn't require endless spreadsheets and manual coordination.
I Need Fractional Executive Leadership
Experienced operational and administrative leadership, executive coaching, and support through growth or transition.
I Need Help With Several Areas
Let's look at the bigger picture and build a coordinated solution.
Complimentary · No cost
Prefer to Talk It Through?
Tell us what you're navigating. We'll help identify the right starting point.
Facilities & Development
We take care of the places that take care of people.
The Shipyard
From Empty Space to Opening Day.
Site selection coordination, buildout management, procurement, and facility launch.
Explore The Shipyard
The business behind the care
Great Care Deserves Great Operations.
You started with a vision for the care you wanted to provide. But the business behind that care can become difficult to navigate.
From payer barriers and fragmented workflows to staffing challenges and growing operational demands, our specialists bring practical support to ABA, behavioral healthcare and other healthcare organizations.
Your vision. A clearer path to achieving it.
Our expertise
Expertise Across the Business of Healthcare.
A multidisciplinary perspective. Specialized expertise. The right combination of strategic guidance and operational support for your organization.
ABA & Behavioral Healthcare Consulting
Specialized support for the business of ABA, from practice development to multi-site operational complexity.
Explore service →Anchored Revenue — Revenue Cycle Management
Connect billing workflows, payer follow-up, denial management and revenue visibility.
Explore service →Credentialing, Intake & Authorizations
Strengthen the path from provider enrollment and referral to coordinated access to care.
Explore service →The Crew — HR & People Operations
Align people, leadership and organizational infrastructure with the needs of your operation.
Explore service →Compliance, Risk & Assessments
Understand operational exposure and turn findings into practical priorities and controls.
Explore service →Executive Advisory
Experienced perspective for growth, restructuring and organizational readiness.
Explore service →The Helm — Practice Operations & Consulting
Operational assessments, practice management and organizational transformation, grounded in ABA and behavioral healthcare expertise.
Explore service →Captain to Captain — Fractional Executive Leadership
Strategic COO and CAO leadership, with CFO support subject to appropriately qualified finance professionals being available.
Explore service →Healthcare Marketing & Practice Growth
Connect marketing strategy, digital presence, referral development, inquiry management, patient access and retention with your operational capacity.
Explore service →Our flagship specialty
We Know the Business of ABA.
ABA organizations face a distinct combination of payer requirements, authorizations, workforce demands, scheduling complexity and technology needs. Our team understands how those pieces connect.
From practice development and technology projects to revenue operations and expansion readiness, we support the business around care—while clinical leadership remains with your qualified professionals.
Explore ABA ServicesThe operations nerve center
Beyond Advice.
Into Action.
One Connected Operation. Built to Scale.
Growth shouldn’t require fragmented processes and disconnected departments. We help connect the functions behind healthcare delivery into coordinated operational infrastructure.
Advisory, project implementation, defined functional support and ongoing partnerships are shaped around your needs and agreed scope.
- 01
Referral
- 02
Intake
- 03
Benefits Verification
- 04
Authorizations
- 05
Scheduling
- 06
Service Delivery
- 07
Billing
- 08
Revenue Cycle
Credentialing
Workforce
Technology
Compliance
For independent BCBAs & ABA startups
Build the practice. We’ll help build what supports it.
From practice launch and technology implementation to revenue cycle management and ongoing back-office support, Capri helps independent ABA owners create stronger operational foundations.
Executive perspective
Perspective for the Decisions That Matter.
From strategic growth and restructuring to organizational readiness and performance, our advisors connect the big picture to the realities of execution.
- Strategic growth & transformation
- Organizational readiness & design
- Financial & performance advisory
- Risk assessments & compliance
- Captain to Captain — Fractional Executive Leadership →
- Healthcare Marketing & Practice Growth →
Our approach
Clarity Before Complexity.
The CAPRI Method
From Vision to Execution.
Every organization is different. So is the path forward. Our CAPRI Method brings structure to complex challenges without prescribing a one-size-fits-all process. We meet you where you are, focus on what matters, and tailor our involvement to your needs.
- 01
Capture
The Vision
We begin by understanding your vision, priorities, challenges, and what success looks like for your organization.
- 02
Assess
The Operation
Through targeted operational assessments, we examine the people, processes, systems, performance, and risks relevant to your goals.
- 03
Prescribe
The Solution
We translate insights into practical recommendations and a prioritized plan tailored to your organization's needs, resources, and objectives.
- 04
Realign
The Infrastructure
We help align workflows, responsibilities, systems, and resources to support meaningful operational change.
- 05
Implement
The Plan
We work alongside your team to put solutions into action, establish accountability, and make adjustments as needs evolve.
Some clients come to us with a clear objective. Others come looking for clarity. Our approach is designed for both.
The CAPRI Method is a guiding philosophy—not a mandatory five-stage package. Not every engagement requires an assessment, a roadmap, or all five stages. If you know what you need, we can move directly into execution; if you need clarity first, we can begin with a targeted assessment.
The Capri Method
Our story
The Story Behind Capri.
Inspired by Capri, our firm was founded on the belief that extraordinary expertise shouldn’t be difficult to access. We bring perspective, practical experience and thoughtful partnership to the business of healthcare.
Because the right expertise should open doors, not create barriers.
Meet The Capri Collective →The Capri Wish List
Three Wishes.
A Clearer Way Forward.
If three things about your business could change overnight, what would they be?
Create My Wish ListStart a conversation
Let's Build What's Next.
Tell us about your organization, the challenge you’re navigating and where you want to go.